In the "Account Settings" window, on the E-mail tab, click New. If you're not already in Classic View, switch to it for help, see ARCHIVED: Get around in Windows. If you are using 64-bit Windows, select Control Panel, and then View 32-bit Control Panel Items. From the Windows Start or charms bar menu, select Control Panel, or Settings and then Control Panel.Īlternatively, from the Windows Start menu, type Control Panel, and then press Enter. 
Unleashing Veritas Backup Exec 21.Back to top Add an Exchange account in the Control Panel. Support for Exchange 2019 with Backup Exec 20.3. We strongly recommend updating both Outlook and Backup Exec to the latest versions to protect your Exchange database.Ĭlick here to download and install Backup Exec 21.2.īelow are useful links to the other blogs. This has been a known problem with MAPI and finally fixed in the February 2021 release of Outlook 2016 and Outlook 2019.įor more information about the problem and troubleshooting, refer to the technote. Here is an example of the error message in job logs. If Outlook is open when you run a restore job, it may fail depending on Outlook versions because of an error from MAPI function calls. For details about the compatibility with Outlook and Exchange server versions, see Exchange GRT restore to PST file in Software Compatibility List. Note that you must install the 32-bit version of Outlook because Backup Exec uses 32-bit Microsoft Outlook Messaging API (MAPI) to save mailbox data into the PST file. 
In Backup Exec 21.2, we introduced support for Outlook 2013, Outlook 2016, and Outlook 2019. In earlier releases, Backup Exec required Microsoft Outlook 2007 or Outlook 2010 on the destination server to restore mailbox items. Backup Exec has had the capability to restore individual mailbox items to a PST file from the Microsoft Exchange database backed up with Granular Recovery Technology (GRT).
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